Sylvia’s Italian father wanted a boy and often reminded her what she could not do because she was a girl. Her Sicilian mother told her she could do anything. Between those messages, Sylvia learned that the world will have opinions about who you should become. Identity is ultimately yours to claim.

Her professional path followed no reliable playbook: one junior college, three universities, five years in Japan studying Oriental Medicine, opening a fitness and nutrition center, then discovering the emerging spa industry. What looked like detours became preparation for creating iconic and luxury experiences across 50 cities and 20 countries.

That is where Sylvia’s work began. The lessons forged while creating those experiences now shape what she offers leaders: a way to protect human judgement, individual identity and excellence when certainty disappears.